Getting started

What is Paperclip?

How do I use Paperclip?

Community Marketplaces

Signing up and creating a profile

Setting your location

Why do I need a username?

Using Paperclip

How do I mark an item as sold?

How do I browse items around me?

How do I make an offer?

How do I add an item?

How do I filter items?

How do I change my location?

Can I view items in other countries?

Can I save an item I like?

How do I report an item?

How do I edit or remove an item?

How do I follow a user?

How do I change my username?

University Marketplace

Accessing University marketplace through App

Is there a marketplace for my University?

How do I switch marketplaces?

Who are other users on my University marketplace?

Do I need a university email address to get started?

What is an Open marketplace?

I am already using Open marketplace. How do I switch to Uni?

Trading

Can I negotiate with a user about an item?

How do I accept/decline an offer?

What happens when an offer is accepted?

How do I withdraw an offer?

How do I set up my wallet?

How do payments work?

How long does it take for funds to clear in my account?

How do I read the reviews I've received?

How do I leave a review?

Groups

What are Paperclip Groups and why should I join them?

What types of Groups are there?

How can I create my own Group?

What does the Admin do and how can I become one?

What is an Item Request and how does it work?

Safety

Our Safety Tips

How do I get verified?

How do I report a user?

Who can see my items?

What if the other user does not show up?

General

Why are you called 'Paperclip'?

Are Paperclip hiring?

Your FAQ pleases me in many ways, but I still have more questions - how do I get in touch?