Welcome to the Paperclip help desk
What is Paperclip?
How do I use Paperclip?
Signing up and creating a profile
Setting your location
Why do I need a username?
How do I mark an item as sold?
How do I browse items around me?
How do I make an offer?
How do I add an item?
How do I filter items?
How do I change my location?
Can I view items in other countries?
Can I save an item I like?
How do I report an item?
How do I edit or remove an item?
How do I follow a user?
How do I change my username?
Accessing University marketplace through App
Is there a marketplace for my University?
How do I switch marketplaces?
Who are other users on my University marketplace?
Do I need a university email address to get started?
What is an Open marketplace?
I am already using Open marketplace. How do I switch to Uni?
Can I negotiate with a user about an item?
How do I accept/decline an offer?
What happens when an offer is accepted?
How do I withdraw an offer?
How do I set up my wallet?
How do payments work?
How long does it take for funds to clear in my account?How do I read the reviews I've received?
How do I leave a review?
What are Paperclip Groups and why should I join them?
What types of Groups are there?
How can I create my own Group?
What does the Admin do and how can I become one?
What is an Item Request and how does it work?
Our Safety Tips
How do I get verified?
How do I report a user?
Who can see my items?
What if the other user does not show up?
Why are you called 'Paperclip'?
Are Paperclip hiring?
Your FAQ pleases me in many ways, but I still have more questions - how do I get in touch?
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